We are a friendly Salon and welcome new clients. We aim to make your visit enjoyable and that we live up to your expectations.

Bookings & Policies


Deposits are required for all online bookings at 20% of the cost of the service requested.

We will use our booking system, so you’ll be able to book whichever slot is suitable for you.

Please note - if you would like to do a style with small/medium braids you must book a morning appointment as afternoon/evening appointments are only suitable for styles that require less time

Late Arrivals

If you arrive 10 – 30 minutes late for your appointment, late charges will apply. If you are running late, please contact us via call, text or WhatsApp message in advance to let us know.

Refund Policy

If any changes are made to your appointment by Majesty’s, your deposit will stay intact and you will receive a full credit note or full refund. 

If you are not completely satisfied with your hair we will always be happy to rectify the problem however to avoid any complications, you must inform us of any concerns before leaving the salon otherwise we may not be held accountable.

By booking with Majestys Salon you will be agreeing to all our terms and agreements

Appointment Time

Your appointment time is an estimated time of how long it will roughly take to do your hair. Sometimes we do run behind, so please bear this in mind. If there are any changes on the day, you will be informed by phone call or text 1 hour before your appointment time.

Service time on our booking system is an estimated time, not the actual time. Please add add-ons when booking your appointment so we can allocate the correct time for your service.

To avoid any delays and extra charges please ensure your hair is washed, free from product and detangled. If you would like to add these services as part of your appointment please let us know beforehand as this will add extra time to your appointment. 

Cancellation Policy

We kindly request that you provide us with 72hours (3 days) notice should you need to cancel or change your appointment. We regret that cancellations made after the required 72 hours’ notice period and no-show clients will be charged 100% of the price of the service(s). We appreciate that sometimes late cancellation is unavoidable, and the management will use their discretion in certain instances. However, we are sure you will appreciate that for every client who cancels late or fails to show, it means another client is turned away and the salon and stylist both suffer a financial loss. A reminder text or WhatsApp or email will be sent out 24 hours prior to your appointment.


We require 20% deposit to secure bookings as we are an appointment-based salon.

Deposits are non-refundable. As long as you keep your appointment, your deposit will not be lost. Your deposit will be deducted from your total on the day of your appointment.

Standby List

We would love for you to join our standby list!

Email us: info@majestyy.co.uk

WhatsApp: 07869116467           / 07367628758

Please contact us with the following details

  • Subject heading: Standby list
  • First Name:
  • Last Name:
  • Contact number:
  • Email:
  • Preferred day:
  • Availability/time slot:
  • Service Required:


If a cancellation becomes available, we will contact you. We will aim to respond within 48 hours. Please book an alternative date and time online in case we can not offer you an appointment via our standby list.

Service Cost

Our prices displayed on our website & booking system are a guideline only. If you require a precise/accurate quote, we recommend booking an appointment for a consultation before booking your service.

Rescheduling Appointments

Should you need to amend a booking, please:

  • Visit My Booking History
  • Click reschedule
  • Choose a new date and time you wish to visit the salon.

Rescheduling your appointment to a new date can only be done online 3 days prior to your appointment date.


Our prices are a guideline only. If you require a precise/accurate quote, we recommend booking an appointment for a consultation before booking your service.

All chemical processes are subject to consultation. Your stylist will carry out a consultation before any hair service as it allows us to gather information from you.

A full consultation will be carried out by our staff at the start of your appointment. Your stylist will give you expert advice and gather information from you, to help achieve excellence.

Patch/Allergic Test Policy

Patch testing is essential to ensure that the active ingredient within the colours do not cause an allergic reaction. It is a simple and safe way of protecting both our clients, our salon and keeping you safe.

Since the emergence of Covid-19 there has been an increase in allergies amongst people who have had the virus. With this new evidence emerging the National Hair Federation has urged salons to perform PATCH TESTS on all clients who have a colour treatment due to a heightened reaction to the chemicals in hair colours.


There are two simple ways we will offer a patch test / skin test:


  • Your Stylist will ask you to come into the salon at least 48hours before your appointment.
  • If you are having another treatment at the salon we can perform the patch test whilst you are already at the salon.

A patch test is required every 6 months for all clients.

Whilst it may be inconvenient to visit our salon 48 hours before your appointment, it is COMPULSORY for your safety.

Children In The Salon

Our hair services for children start from age 6 and upwards (subject to parental approval).

Health and safety is something we cannot compromise and we thank you for understanding.

We do ask that you only bring children you have booked in for a service with us.

Detangling & Other Surcharges

If your hair is tangled and requires a lot of attention before proceeding with your service, please be aware that an additional service charge will apply.

Charges also apply to long hair, thick hair, and density. For an exact price and our advice, we recommend booking an appointment for a consultation before booking your service.

Deep Conditioning Treatments

All treatments are required on a weekly basis.

Virgin Hair Colouring

All prices for Virgin Hair colouring services are per bundle.

Waiting In The Salon

Due to our space limitation and current COVID-19 guidance lines we are currently unable to accommodate any additional persons (children, family or friends ect). We have limited waiting area space in our salon and therefore, excessive companions may be asked to politely leave. Sorry for the inconvenience.


All relaxer services include a post-treatment along with styling. Do not wash your hair for up to 5 days prior to a relaxer.

An in-salon treatment is required days before chemical relaxer can be applied.


Do you need an exact price? Please send images via WhatsApp (+447869116467) of the desired look you require as well as a current photograph of your hair.

Alternatively, we recommend booking an appointment for a consultation before booking your service.

Please remember that your hair needs to be tangle-free to avoid any further charges.